Therapist Request & Booking Policy
We truly value our returning clients and understand how important it is to feel comfortable and connected with your therapist. Our regular clients are always welcome to request their preferred therapist, and we are happy to accommodate those preferences whenever possible.
We also welcome pre-booking future appointments with the therapist of your choice for all regular services.
Please note that therapist requests cannot be guaranteed for appointments booked using special promotions, discounted services, or promotional packages. For these appointments, management reserves the right to assign any therapist and make therapist substitutions when necessary.
We are committed to providing every client with a professional, knowledgeable, experienced, and properly licensed therapist. As an equal-opportunity employer, we do not discriminate in our hiring practices. For this reason, we are unable to accommodate requests for a specific therapist based on gender, sex, race, religion, age, or gender identity.
We understand that individual circumstances and personal needs may arise. Any special accommodation requests will be considered on a case-by-case basis, provided there is a valid reason. We will always do our best to be understanding and work with our clients to accommodate legitimate needs whenever possible.
Thank you for your understanding and for choosing us for your wellness and relaxation needs!